Rainier Therapy Billing

Billing support for mental health practices.

Rainier Therapy Billing helps therapy and behavioral health providers streamline claims, reduce denials, and improve cash flow — with reliable, compliant workflows.

Insurance claim follow-up Patient balances Denials & appeals Payment posting & reconciliation Reporting & cleanup
Request info Privacy & SMS policy

Note: We do not provide clinical services. We provide billing and administrative support to practices.

Who we help

  • Solo providers and group practices
  • Therapists, counselors, and PMHNP practices
  • Practices seeking tighter revenue cycle processes
Text messaging: We may send operational texts (e.g., billing questions, portal reminders) to clients of supported practices only when consent has been provided. Reply STOP to opt out.

Services

Claims & denials

Eligibility review, claim status follow-up, denial analysis, and appeals support.

Patient billing

Statements, portal support, payment plans, and patient balance reconciliation.

Reporting & cleanup

A/R tracking, unpaid claims dashboards, and monthly visibility into risk and collections.

Contact

Email is the fastest way to reach us. Please include your practice name, state(s) of operation, approximate monthly claim volume, and the platform you use (e.g., SimplePractice, TherapyNotes).

Email
info@rainiertherapybilling.com
Phone
Business Line (206) 222-0760
   Rhonda Neal (Ext: 1)
   New Clients (Ext: 0)
Fax Line (206) 222-6118
Service area
United States
If you are a patient: Please contact your provider/practice directly. Rainier Therapy Billing supports practices and cannot discuss clinical care.

Privacy & SMS Policy

This page is provided to explain how Rainier Therapy Billing handles information and messaging. Practices we support may have additional policies and a patient portal with separate terms.

Information we collect

We may receive contact and billing-related information from the practices we support, including names, phone numbers, email addresses, appointment billing details, and claim/payment status information.

How we use information

  • To perform billing and administrative services for supported practices
  • To follow up on claims, denials, payments, and balances
  • To communicate operationally with practice staff and (when authorized) patients/clients

Text messaging (SMS)

We may send SMS messages for operational purposes (e.g., billing questions, payment reminders, portal reminders) when the recipient has provided consent to the practice and/or to us. Message frequency varies. Message and data rates may apply.

  • Opt-out: Reply STOP to unsubscribe.
  • Help: Reply HELP or email us for assistance.
  • Consent: Consent is not a condition of purchasing services.

Data sharing

We do not sell personal information. Information may be shared only as necessary to provide services (e.g., with payers, clearinghouses, or software vendors used by the supported practice) and as required by law.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the services provided. Do not send sensitive medical details via standard email or SMS; use the supported practice’s patient portal when available.

Contact

Questions about this policy: privacy@rainiertherapybilling.com

Who Is Rainier Therapy Billing?

Rhonda Neal: rhonda@rainiertherapybilling.com
Mark Elliot: mark@rainiertherapybilling.com

Last updated: February 25, 2026